Quintessential Services

 

Virtual Continuing Education for Crisis Intervention Team (CIT)

Refresher Course for first responders that have gone through CIT

Available Curriculum Options: 8 Hours | 16 Hours | 24 Hours

  • Navigate Mental Health Signs & Symptoms
  • Understand the Impact of Trauma
  • Grasp Trauma Response
  • Effectively Work with Geriatric Populations
  • Prevent Juvenile Justice Involvement
  • Explore Positive and Negative Impacts of Medication
  • Address Dually Diagnosed
  • Examine Suicide Prevention Techniques
  • Learn how to Preserve One’s Own Mental Health
  • Meet People with Lived Experience
  • Understand Limited Cognition
  • Analyze Why Cultural Differences Matter
  • Master Verbal De-escalation
  • Define What CIT is not
  • Put it into Practice: Role Play
 
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Wellness Workshops

1. First Responders Need Love Too This workshop is all about focusing on the amazing work of a First responder, taking control of the narrative and achieving positive outcomes. Objective: Overcome negative perceptions.
2. Be the Change You Seek As a servant leader and change agent, we have to be open to modeling the behavior we are expecting from others. Objective: Examine patterns, evaluate needs, and create a road map that connects the two.
3. How Mentally Well Are You?
If you are on the plane and the plane is going down, where is your mask and how are your oxygen levels? Objective: Assess mental well-being, create a wellness action plan.
4.Systemic Racism & Policing: How Not to Become a Statistic Pointing fingers leads to little to no progress. Understanding history can provide great insight to all parties involved. Objective: Discover how we are all more alike than different and why it matters.
5. Stress Management : Signs & Symptoms of Suicide 12 hour shifts, being in a fight or flight mode and constant negative media attention, are all contributing factors to a perfect storm of high levels of stress, which leads to high rates of suicide. Objective: Learn how to recognize signs and symptoms of suicidal risk, become proactive, and create a suicide prevention tool kit.
 

Leadership Workshops

1. Developing the Leader Within Leaders are not born with all the tools, experiences, and knowledge to be effective. Leaders have to be developed. Objective: Explore professional development as a leader.
2. Habits of Successful Leaders Effective leadership is all about consistent habits, innate and learned behaviors that lead to people successfully reaching their full potential. Objective: Identify and define the core elements of establishing positive patterns of behavior that lead to positive influence and impact.
3. How to Create a Culture of Leaders Effective leaders are empowered by the development of those they lead. There is nothing more exciting than a culture of leaders, which consist of everyone working on all cylinders, working at his or her highest level. Such cultures do not happen by happenstance. Objective: Evaluate the power of intention; create a road map that leads others to reaching their full potential.
4. Roles, Rank, and Responsibility First responder culture is all about, chain of command. This workshop will define and explore power, authority, and liability. Objective: Discover where restraint begins and reckless abandonment ends.
5. Overcoming Internal Barriers to Your Success We are not our jobs; most have lives outside of their work. First responders have abnormal schedules, families, and work life balances they are navigating. They also can have higher rates of divorce, suicidal ideation and substance use/addiction. Objective: Discover what’s working and not working with the goal of producing better overall outcomes.
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"Ms. Avery is an innovative leader who is not afraid to take the road least traveled to create paths for others where no one has gone before. She empowers those she leads to achieve their goals and be the best they can be. As a visionary leader, Ms Avery guided an educational program for first responders to new heights as they learned techniques to de-escalate crises. She is an exceptionally gifted teacher and instructor whose students have gone on to make their mark in law enforcement and in the communities they were sworn to protect and serve. Her comprehensive educational programs have prepared first responders to offer the best." 

-Retired NYPD Officer Tomlinson, LCSW.